Massachusetts Security Guard Essentials Current Status Not Enrolled Price Closed Get Started This course is currently closed Course Content Module 1: The Job of a Security Officer – Massachusetts Module 2: Communication and Professionalism Module 3: Field Notes and Report Writing Module 4: Being An Active Observer Module 5: Conflict De-Escalation Module 6: Acting Lawfully and Ethically – Massachusetts Module 7: Responding to Safety Hazards and Emergencies Security Guard Essentials Final Exam